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  3. Duplicate records for machines?

    in Total Network Inventory

    Posted

    The duplicates for ARES, CANBERRA and LYSANDER have merged together in our setup. Only COLT left with a duplicate. Try the following: open "Options - Scanner" and make sure that "Distinguish assets" is set to "By hardware". Then close TNI, open the storage root folder and find and delete all hidden files named ".folder" in this folder and all subfolders. Then run TNI again. This will force re-import and majority of duplicates should disappear.

    As to the COLT, you've mentioned that you are using logon script scan, but such duplicate with an FQDN cannot appear in this case, it's a result of unsuccessful online remote scan, where the MAC address was detected differently that the already scanned COLT has. So I suggest to remove the duplicate manually and see how it goes.

  4. Duplicate records for machines?

    in Total Network Inventory

    Posted

    Can you please send us the three .inv files for the CANBERRA asset? Also, have you deleted this particular asset? And all three appeared again?

     

    What about other duplicates? Do you have any duplicates that are both scanned assets? (i.e. none of them has a dimmed icon with a question mark - an icon of a non-scanned unknown asset).

  7. TNI questions

    in Total Network Inventory

    Posted

    I can't say exactly how long that may take. Currently we are releasing updates about twice a month. But we have many features on our to-do list, and while thorough SNMP scan is an important feature, it is not on the top of the list. So that may take several months.

  8. TNI questions

    in Total Network Inventory

    Posted

    Your question was confusing. You asked about the field "Job count since last restart" — this field is only available when you scan a computer and there is a printer connected to it via LPT or USB (not standalone network printer). In this case there is no way to get its serial number.
    But if we talk about a printer that is connected to the network directly, there is a possibility to scan it via SNMP. Spiceworks does this more comprehensively than we do, so they are able to extract more information. But we are going to add support for deeper SNMP scan in the future.

    As to your second question, please refer to the user manual. The "view" for snapshots is on the "Viewer & reports" tab (on the screenshot it is called "View details", it's outdated a bit).

  10. TNI questions

    in Total Network Inventory

    Posted

    1. I dont see there printers, or switches like in another programs. TNT doesnt support this ?

    edit, I find them now :-)

    I can not find thier S/N and some fields are empty (especially in network printers), like "job count since last visit",

    TNI finds any network equipment that has an IP address (printers, routers, etc), so switches that don't have an IP are not found.

    Is your last question about network printers or local shared printers (connected to computers)? Only the latter have the field "Job count". The serial number is not reported by the hardware, as to our knowledge, and WMI (Windows Management Instrumentation) does not have such field for printers. The "Job count" field may be zero because it's updated not so often, but I'm not sure. We get all data from WMI.

     

     

    2. In list of snapshots for computer, is there possible to look on historical data... for example now there is computer with 1GB RAM, but last week there was just 1GB RAM so am I able to see this in old snapshot ?

    Yes, this is what snapshots are for - to look on historical data. You will be able to see the old value in the old snapshot.

     

     

    3. Purchasing license for maybe 250 nods means that it is technically blocked for 250 nods or it is just license problem ? Nods are online assets or every assets list list of TNT assets even that which doesnt exist (are just old record) ?

    The number of nodes is the maximum number of assets that you can have in your storage at a time. A node is any asset that is present in the storage, either old or new.

     

     

    4. I cant find some email notification settings in TNT, is there something like this ? Notification about changes in assets or so.

    There is no change tracking and no email notifications yet. We plan to add such functions later.

  11. Obtain data from TNI 2

    in Total Network Inventory

    Posted

    If the autogeneration of reports can replace the need to access the information directly, we would rather add a possibility to make scans and generate reports via scheduler than a possibility to export the information from .inv files. Scheduled scans and reporting is an important feature and it is already planned. Even if there was a possibility to export information from .inv files to XML or TXT, it still needs to be scheduled, right? To export the up-to-date information... So if we need to make scheduler anyway, it would better to allow to run reports at certain time.

  12. Obtain data from TNI 2

    in Total Network Inventory

    Posted

    Hello Martín,

     

    It's not possible to use the information from .inv files right away. It is really in a special format. In general, it is possible to implement the export of this data to XML format. However, the data in the .inv files has completely different structure. XML files of the version 1.6.8 contained raw WMI data and processing was made on-the-fly, while INV files contain already processed information for simpler output, and it's not possible to restore the same amount of information (same as with lossy compression formats). It means that such XML file will have completely different structure (tag names, attributes, etc).

  14. TNI questions

    in Total Network Inventory

    Posted

    1) I have list of already scanned computers. But if I change IP of some PC, this information is not changed after new scan in the list till the time I click on preferences and make "resolve host name" or "IP address" button.

    This is a behaviour by design. I think we will improve it in one of the next updates.

     

    2) How can I deleted old computers from the list ? Scanner is just adding new, but I need delete old one sometimes.

     

    I can click on delete, but it makes nothing.

    Right-click a computer and choose "Delete", or choose "Show in Explorer" and delete the .inv file manually. This should work as long as you have enough permissions on the files and folders involved.

  18. TNI v2 requests

    in Total Network Inventory

    Posted

    Hi Patrick,

     

    From what I see there is only a loose connection between the few .xxx files like .folder, .software etc. and the individual *.inv inventory files.

    There is a connection between *.inv files and .folder files — the latter being the cache for some primary data from *.inv files. ".software" file holds the software database for the Software accounting.

     

    It appears that TNI on startup reads all .inv files to rebuild its storage (correct me if I'm wrong).

    Also it appears that when you simply delete an .inv file outside of TNI, the asset (pc) will disappear from the storage and thus from the reports.

    It is so, and it's required to find all new files and remove all records which files were deleted.

     

    This opens up the possibility for you to manually delete the duplicate .inv files jobs from the shared directory where your 10.000+ .inv files are stored, or using some homegrown batch, script or tool that sorts them alphabetically (pcname) and then chronologically, to only retain the most recent files.

    That's possible, but it would be more correct to solve this issue using the newly added option to distinguish assets by network name and domain instead of hardware (MAC, etc).

  23. Reset Serial Number

    in Total Network Inventory

    Posted

    Just wanted to check before I did this. With the latest TNI update, the 'Reset Serial Number' option was added under the Edit - Properties - Reset Properties. When you do this, does it wipe out the serial number or does it simply go through all the snapshots and set things so your reports, etc. use the serial number from the 'newest' snapshot?

    It goes through all assets, sets the asset serial number to the correct value retrieved from the latest snapshot using updated algorithm (to address the issue with Lenovo and some other systems which have serial number in BIOS information only, and not in Chassis information) and also clears the junk values such as "System Serial Number", "To Be Filled By O.E.M", "SYS-1234567890", etc.

    This affects the serial numbers that you see in the network tree (tree display options - additional field), and in the table reports (asset fields).

     

    And sorry to keep asking, but the latest update did not have anything in it to address the duplicate records being created due the filenames using MAC addresses?

    Unfortunately not yet, but we are going to return to this issue in the nearest days.

  24. TNi2 Logon Script

    in Total Network Inventory

    Posted

    Hemo2,
    Thanks for the exact and correct explanation, though there is another issue with VBS syntax.

    jdavis,
    tniwinagent.exe really doesn't use tniaudit.ini file anymore. Everything is done via command-line options.
    But the problem is in VBS syntax. You have omitted spaces that should separate command-line parameters and also misused the quotes in the path parameter.
    What you try to run currently looks like this (if we expand quotes):
      

    "\\ris-server\c$\TNI\Logon\TNi2\tniwinagent.exe"/scripted/path:

    (the command is truncated because the quotes embracing the path must be escaped exactly like in the EXE path, or not used at all, as there are no spaces in the path. You can even see the incorrect usage of quotes in your own post with the syntax highlighting this forum engine provides.

    The correct line should look like this:
      

    wshShell.Run """\\ris-server\c$\TNI\Logon\TNi2\tniwinagent.exe""" & " /scripted" & " /path:\\ris-server\c$\TNI\Data"

    or this:
      

    wshShell.Run """\\ris-server\c$\TNI\Logon\TNi2\tniwinagent.exe"" /scripted /path:\\ris-server\c$\TNI\Data"


    You can find more information for settings up logon script scan in our user manual here.

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