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  1. Computer type in tabular reports

    in Total Network Inventory

    Posted

    Please download this file, unpack the archive and copy the file "tni.exe" to the program's installation directory, then run the program. You will find the field "Computer type" in the custom tabular reports ("Options - Tab reports").

     

    Por favor, descargue este archivo, descomprimimos el archivo y copie el archivo "tni.exe" en el directorio de instalación del programa, a continuación, ejecutar el programa. Encontrará el campo "Computer type" en la costumbre de los informes tabulares ("Opciones - Informe Tab.").

     

  2. Anti-Virus not reporting in TNI

    in Total Network Inventory

    Posted

    TNI detects antiviruses using their Windows Management Instrumentation (WMI) interface. It is possible that it was not set up properly on these computers. However if all the computers are set up in the same way (both the Security Center settings and antivirus deployment), unfortunately I'm not able to locate the reason for this.

    You can use the following script (run it locally on one of the problematic computers) to see if the antivirus is really registered in WMI or not. Copy this code to a text file, give it a "vbs" extension and run:

    Set wbemServices = GetObject("winmgmts:\\.\root\SecurityCenter")
Set wbemObjectSet = wbemServices.InstancesOf("AntiVirusProduct")
For Each wbemObject In wbemObjectSet
   WScript.Echo "Antivirus name: " & wbemObject.displayName
Next

  4. Error after updating to build 2680

    in Total Network Inventory

    Posted

    Installing a new version into the same folder is updating exactly. There is no other specific updating process.

    To reset the options it's necessary to close the program and delete "config.ini" file which is located (in Windows 7) in the "Compatibility files" folder for the program's installation folder, which can be for example:

    :\Users\\AppData\Local\VirtualStore\Program Files (x86)\Total Network Inventory

    Or you can just change the parameter "datapath" in this INI file.

  6. Upgrades and demo version

    in Total Network Inventory

    Posted

    Upgrade to the new version will be free, no need to purchase a new license key. Purchased licenses are lifetime and never timeout.

     

    The options which are grayed out are not availabe in the current full version (that is "open", "save", "print", and "scale" for tabular reports). Printing of tabular reports will be implemented in the next version. Options which just say that this is unavailable in the demo version, of course they are available in the current full version (that is "open", "save", "print", and "scale" for printable reports).

     

    For tabular reports, only export to CSV is available in the current full version. Export of printable reports is available to many other formats ("Select mode - Full/Brief reports"). Printing of tabular reports will be implemented in the next version as already mentioned, probably as well as their export directly to Excel.

  8. New version released (1.6.7)

    in Total Network Inventory

    Posted

    Ideally you would be presented with an inventory list of software, you choose an install you want details on and it brings you up a list of all computers with that software installed.

    It is exactly what it does at the moment, just in not so pretty visual form.

     

    I will have to be patient I guess but it's a show stopper for me if it's going to be too long. Any idea on a time frame?

    The new version is currently under active development and is approaching its final stage. My estimate would be a couple of months.

  9. New version released (1.6.7)

    in Total Network Inventory

    Posted

    This software looks very promising and I'm going through an eval right now but one thing I really need is the ability to see all computers with a given piece of software and the ability to export it. Do you have any idea when this feature will be added?

    Open the report "Reports - [Tabular reports] - Software reports - Software and licenses", right-click the necessary software title and select "Show/Copy computers which have this software". This is a temporary solution, the next version will have this possibility in the form of normal tabular report (instead of message box or just copying to the clipboard).

  14. Anti-Virus not reporting in TNI

    in Total Network Inventory

    Posted

    Detection of antiviruses is not supported on server systems. You can find more information in our FAQ: https://docs.softinventive.com/tni/faq/program-usage-questions/#No-antivirus-installed
    As for the other systems, it is possible that the antivirus does not support reporting of its status via WMI. Can you please check if this antivirus is displayed in the Windows Security Center (for example on Windows XP SP3)?

  17. OS product key reporting with Win7

    in Total Network Inventory

    Posted

    Microsoft has changed the way the license keys are stored in the registry for some systems starting with Vista, depending on the type of license key and activation. This problem happens only with Windows Vista and 7 systems which are activated using Multiple Activation Keys (MAK), previously named Volume License Keys (VLK), either through a local Key Management Server (KMS), or directly in communication with Microsoft. Currently we have no solution to this issue. You can try to use Microsoft Genuine Advantage Diagnostic tool to extract the license key for the systems affected by this issue.

  21. Why TNI is showing multiple Computer info?

    in Total Network Inventory

    Posted

    By physical removal I have meant that this particular computer was removed from your network (decommissioned, upgraded, substituted by a newer one, whatever). So by "old information" we understand a computer that no longer exists on the network. Thus if you don't need to store inventory information about such computer, then you should delete it's record from TNI (right click and select "Delete"). There is no other way. Or, as I have mentioned, you can choose to keep it, but don't include it to the reports by unchecking it and rebuilding the report (you can move it to a separate group for convenience).

  22. Why TNI is showing multiple Computer info?

    in Total Network Inventory

    Posted

    Hello Shaq,

     

    Unfortunately I can't understand exactly what you mean. What do you mean by "Computer DomainName", "domain name computers", etc. You are mixing the terms and it's not clear.

    What is "123Apple" and what is "123Orange"? Domains? Computers? Users?

    You say "another new user on the same computer", and then you say that these are separate computers.

    So I can answer your questions only in general.

     

    Question_1: Since computer '123Apple' is not on the domain anymore then why TNI is still scanning & showing information old information?

    It is not scanning it. It just holds the old information. Nothing is removed from database automatically, only new information is added.

     

    Question_2: Is it because I haven't deleted the 123Apple from TNI?

    Yes, if you have removed the computer physically, you need to delete its record from TNI.

     

    Question_3: Is it possible for TNI to show the current information on current domain holding computer(123Orange)without deleting the old domain name computer(123Apple) which was registered with TNI before?

    In general view you can see the information for only one computer at a time, so it's not a problem. When running the reports, you can select for which computers to run them by selecting them with checkboxes. Uncheck the computer that you don't want to include to the reports and that's all.

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