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Alex

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  5. MAC Software not showing

    in Total Network Inventory

    Posted

    Hi,

    The current TNI version can automatically detect only Microsoft (Windows and Office) license keys, but it's possible to enter the license keys for other software products manually. We are planning to add automatic key detection for other popular software products in the future versions.

  6. Scan aborted after hanging on 35% hardware scan

    in Total Network Inventory

    Posted

    No problem. Here is the step-by-step instruction:

    1. Go to your TNI installation directory (e.g. "C:\Program Files (x86)\Total Network Inventory 3") and find the tniwinagent.exe file
    2. Copy this file to any computer that cannot be scanned successfully.
    3. Open the folder containing the tniwinagent.exe file on the remote computer. Right-click an empty space while holding down the Shift key and select “Open command window here”.
    4. Execute the following command:
    tniwinagent.exe /debug
    5. Wait until the process stops or until new records stop appearing in the tniwinagent.log file, then send us the log file generated in the same folder (support@softinventive.com).

  10. Automation on importing .inv files from off site computers

    in Total Network Inventory

    Posted

    It is only possible to avoid the scan confirmation question by running the agent in a way that sends the "-silent" command-line switch to the agent.

    You can find information on how to run a console command in Automator here:
    https://discussions.apple.com/thread/1220818

    You will need to specify a path to the agent file. Therefore the command should look like: 

    /your/path/tnimacagent -silent

    In any way, you need to run the command "chmod 755 tnimacagent" once on the file that you've copied from a Windows PC to set the executable access permissions for the agent.

    Hope this helps.

  14. Automation on importing .inv files from off site computers

    in Total Network Inventory

    Posted

    Hi Janet,

    Thanks for your message.

    Unfortunately, there is no preinstallable agent that would automatically report to the central server. However, you can set the standalone agent to scan a computer weekly using Windows Tasks, and to save the scan results to a Dropbox folder (or any other folder that allows the files saved in it to be available to you). More information on the scan agent here:
    http://docs.softinventive.com/tni/user-manual/scanning-using-agents/manual-scan/

    We are planning to add a preintallable agent with such possibilities in the future versions.
     
    If these computers log on to a domain, you can scan them using the domain logon script scan:
    http://docs.softinventive.com/tni/user-manual/scanning-using-agents/logon-script-scan/
     
    In addition, you can use the automatic import feature to let TNI automatically pull asset files from a certain folder on program startup or on timer:
    https://docs.softinventive.com/tni/user-manual/storage/data-import/#Automatic-import

    Please let us know if you have any questions.

  17. Hello, just a few quick questions

    in Total Network Inventory

    Posted

    Hello!

    Quote

    Your scanning method, does it makes printers to spew out pages with strange symbols, because from my experience so far, alot of other solutions that i tried did that.

    I guess its because they scan using nmap and/or they aren't excluding ports 9100:9107 ?!

    This problem won’t happen on default scanning settings in Total Network Inventory. By default, only 3-4 ports that are necessary for the scan are checked by the program (445,139,135 and 22 if SSH login is specified). There is also an option to check 10 most frequently open ports, and still it will not affect printers. It is only possible to cause this problem if you install TNI with Nmap and enable the Nmap-based check of 500 most frequently open ports. Though the default Nmap option is still to check 3-4 required ports.

    Quote

    Other thing i want to know is, can i get detailed hardware information nevermind the operating systems, having in mind that most of the devices are with Windows, but vary from XP PRO to 8.1 PRO.

    By detailed information i mean something like, Motherboard version s/n if possible, current model, bios version and such. Is there a limitation to what devices i can gather ?

    The program collects all available detailed information on hardware, software and additional information like user accounts, processes, services etc. You can find more information on this subject here:
    https://docs.softinventive.com/tni/collected-information/

    Motherboard serial numbers and system serial numbers (service tags) are collected where available, which is usually true for branded systems.

    Quote

    How much traffic does your scan accumulate ( like what bandwith does it require for lets say 250 devices) and what kind of hardware your software requires to run smoothly.

    The traffic generated depends on the scanning method. If scanning via SMB protocol is performed, it will be about 1.8 MB uploaded onto each remote computer and 0.05-0.1 MB received back. You can find more information on this subject here:
    https://docs.softinventive.com/tni/techpaper/scanning-microsoft-windows-assets/#Scanning-overhead

    The minimal system requirements of the admin unit are 1 GHz CPU, 512 Mb RAM, Windows 2000 or higher.

  20. Interrupted

    in Total Network Inventory

    Posted

    Hi,

    We need additional information to solve this problem.

    Please try running the standalone agent manually on one of these computers by using the following command:
    tniwinagent.exe /debug

    Wait until the process stops or until new records stop appearing in the tniwinagent.log file, then send us the log file (support@softinventive.com).

  24. Key office and windows

    in Total Network Inventory

    Posted

    If the key shows only five last characters, it means that MAK (Multiple Activation Key) or KMS  (Key Management Service) is used and it is not possible to retrieve the full key automatically in any way. The full key is not stored in the registry as usual. Even the VAMT tool from Microsoft (Volume Activation Management Tool) and ospp.vbs script (cscript ospp.vbs /dstatus) in the Office installation folder can show only five last characters of the key.

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