TNI Agent

[Beano]

Hi,

 

Sometimes when a client computer shutting down a error message appear regarding the TNI agent. I Think the agent was busy collecting things.

 

I prefer that users don't know and see that message. Is that possible. So shutting down no message appear ?

 

Thanks,

 

Beano

[Support]

Hello Beano,

We've tried to shutdown a machine with TNI agent running, and we've seen no messages. Can you catch its contents? And what is the setup for agent - is it run manually, from the script, or scan is made remotely from the administrator module?

[Beano]

Hello Beano,

We've tried to shutdown a machine with TNI agent running, and we've seen no messages. Can you catch its contents? And what is the setup for agent - is it run manually, from the script, or scan is made remotely from the administrator module?

 

 

Thanks for the quick reply,

 

Running from a logonscript

 

start \\server\tni\audit\tniaudit.exe /scripted

 

The setup

 

[TNIAUDIT]

scandelay=600000

savepath=\\server\tni\userdata

defaultipoption=0

compressscandata=0

usedipaddress=

[inventory]

General information=1

Processor details=1

Motherboard details=1

System memory=1

###### system=1

Storage details=1

Multimedia details=1

Network adapters=1

Peripheral devices=1

Modems=1

Devices=1

OS information=1

Hotfixes=1

Installed software=1

Program files=1

Autorun applications=1

Antivirus software=1

Database engines=1

Environment=1

Shared resources=1

Processes=1

Services=1

User accounts=1

[Support]

Really, this happens if the agent is waiting for a delay before scanning, and at this time you shutdown or reboot a machine.

We'll work on this behaviour, but currently you can set "scandelay" parameter to zero, or to a positive value less than 600000 (this is in ms, that is seconds*1000).