Scan computer out the office

[Juan Sard]

Is posible to scan computers outside the LAN network? For the changes in the 2 last years, most of our users work from home.

Is there to scan Notebooks that are not in LAN? Installing any agent?

[Dave]

Hello.

That`s right. In this case, we recommend using agents for remote scanning. Simply configure a resident agent that will send scanning results to a shared resource and then you need to configure the main module of the program in which you specify to import these results to.

[Mehmet Ali Demirci]

We are a MSP, our clients are outside of our network. We want to use agent based ( will install to each computer one by one ) monitoring but could not figure out to create an agent. We need a one agent fits all. And the TNI server is on our location which the clients are on another network/location.

Edited May 29, 2022 by Mehmet Ali Demirci

[Dave]

Hi,

If we understood you correctly, a resident agent should suit your purposes.
Before setting up a resident agent, you need first set up a communication method so that the agent can send scan results. 

Then go to the Scanner tab, switch to the resident agent section on the sidebar and add a Profile with configuring it. You can also need to add Schedule tasks so that the agent could execute scanning tasks and send scanning results at the specified schedule.
Then export the agent with profiles by clicking the appropriate button to a remote computer. Please note that all configured profiles will be exported. You need to find the required profile by opening the configuration files and finding it by the Profile name inside. When the necessary conf file is found, rename the name of the file from the long name (for example) tniwinagent_{DAD9B996-A618-4498-B958-BC507CA2BE7B}.ini to tniwinagent.ini
Launch the agent in the command line:
tniwinagent.exe /install /start /testrun

Then the agent will start as a service, perform scanning and send scanning results with the corresponded configuration.

Please note that the described export method is displayed for a resident agent that is exported and manually started. If you perform actions from the main TNI module, then the configuration processes are greatly simplified.