Error starting TNI 3.6.1

[dcolson]

Hello,

Since 3.6.1 update, we get the following error message every time we start TNI (last update) !!

We had this problem from time to time with version 3.6.0 but not systematically.

What's wrong ?

[Alex]

Hello, Dimitri.

This is a rare problem that occurs in TNI 3.6 on some configurations. It will be fixed as soon as possible.

We'll let you know when the update is released.

[GabeS]

On 6/11/2018 at 5:00 PM, dcolson said:

Hello,

Since 3.6.1 update, we get the following error message every time we start TNI (last update) !!

We had this problem from time to time with version 3.6.0 but not systematically.

What's wrong ?

Getting similar issue here. When will it be fixed.

Thanks in advance.

Regards,

Gabe

[Alex]

Hello, Gabe.

Thanks for your message.

Please let us know if you are getting this error on the latest TNI version (4.1.5). We fixed this problem a while ago.

[ShambhaviSingh]

There may be some incompatibility with the particular computer system. Try to install on another computer.
Also, when you reinstall, do you remove the program's installation directory? There are some files that are not removed by the uninstaller, but if they are left, the subsequent install will run as it is not a fresh installation already. These files are "config.ini" and "events.log".