Resident Agent - Scheduled scan

[dcolson]

Hello,

We have a problem with scheduling scans through the resident agent.

We get the following error in the log file: [iNFO] Scheduler: local scan is still running, cannot run another scan...

This occurs on all computers where the resident agent is installed (C:\TNI).

Here is the complete log file:

2018.06.01 08:49:15.433 [iNFO] Starting service...
2018.06.01 08:49:15.437 [iNFO] Notification successful
2018.06.01 08:49:15.437 [iNFO] Resident mode
2018.06.01 08:49:15.449 [iNFO] {C8B16BFA-EFD4-44F1-B3BD-CB98C7DB0690}=daily|1|201805311000|1|||||189912300000|189912300000|0|0
2018.06.01 08:49:15.522 [iNFO] Scheduler: starting scan...
2018.06.01 08:49:15.522 [iNFO] Starting local scan...
2018.06.01 08:49:15.522 [iNFO] Make local scan
2018.06.01 08:49:15.566 [iNFO] Starting local scan...
2018.06.01 08:49:28.094 [WARNING] Error loading UninstITL (What is it ???)
2018.06.01 08:50:02.026 [iNFO] Data sent successfully, local data deleted
2018.06.01 09:55:01.996 [iNFO] Scheduler: downloaded new settings
2018.06.01 10:00:01.957 [iNFO] Scheduler: local scan is still running, cannot run another scan...
2018.06.02 09:55:01.185 [iNFO] Scheduler: downloaded new settings
2018.06.02 10:00:01.006 [iNFO] Scheduler: local scan is still running, cannot run another scan...
2018.06.03 09:56:00.122 [iNFO] Scheduler: downloaded new settings
2018.06.03 10:00:59.944 [iNFO] Scheduler: local scan is still running, cannot run another scan...
2018.06.04 09:55:58.990 [iNFO] Scheduler: downloaded new settings
2018.06.04 10:00:58.954 [iNFO] Scheduler: local scan is still running, cannot run another scan...

Best regards,

Dimitri.

[Alex]

Hello, Dimitri.

Thanks for your message.

We apologize for the inconvenience. This is a known problem. It will be fixed very soon.