Brian Stillwater Posted June 18, 2015 Report Posted June 18, 2015 I entered all the license information on several MS Office products. After awhile I went in to see extra license that have not been used. But I'm finding that all the license information that was previously entered is missing. What would cause this? Quote
Alex Posted June 19, 2015 Report Posted June 19, 2015 We need additional information on this problem. Please contact us on support@softinventive.comSend a screenshot if possible. We will try to figure out what happened. Quote
Brian Stillwater Posted June 19, 2015 Author Report Posted June 19, 2015 Found my problem, was looking into the wrong folder. I had several folders of gathered info, and was looking into the pre-Professional upgrade folder. I had entered the license info into another folder. Once I opened that folder, the licenses were there. Quote
Support Posted June 19, 2015 Report Posted June 19, 2015 Brian, Understood, thanks for the update. Quote
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