achang3@logitech.com Posted January 14, 2013 Report Share Posted January 14, 2013 Hello, How are the machines on TNI2 being scanned? By computer name, MAC address, or serial number? Reason I ask is because if it is by computer name, wouldn't this mean that if a user were to re-image their PC and rename it something else we would get double charged on licenses? Thank you, Ally :) Quote Link to comment
Support Posted January 24, 2013 Report Share Posted January 24, 2013 Hi Ally, In "Options - Scanner" there is a setting "Distinguish assets" which has two options: by hardware (MAC, UUID and serial number) or by network name and domain. If you choose the first option (default), renaming a computer will not cause any duplicates, because all hardware parameters remain the same. The second option is for those cases when you have a strict naming scheme and you're upgrading a computer for a user, leaving the same network name, and want the new computer snapshot to be merged into the same asset record. I hope I managed to answer your question this way. Quote Link to comment
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