Scanning Result for Re-image Computer

[achang3@logitech.com]

Hello,

 

How are the machines on TNI2 being scanned?  By computer name, MAC address, or serial number?  Reason I ask is because if it is by computer name, wouldn't this mean that if a user were to re-image their PC and rename it something else we would get double charged on licenses?

 

Thank you,

 

Ally :)

[Support]

Hi Ally,

 

In "Options - Scanner" there is a setting "Distinguish assets" which has two options: by hardware (MAC, UUID and serial number) or by network name and domain. If you choose the first option (default), renaming a computer will not cause any duplicates, because all hardware parameters remain the same. The second option is for those cases when you have a strict naming scheme and you're upgrading a computer for a user, leaving the same network name, and want the new computer snapshot to be merged into the same asset record.

 

I hope I managed to answer your question this way.