Tekguru

Sounds good to me, looking forward to it!

Zack on the manual pages you reference, it shows setting up a custom field for machines that are decommissioned. Useful. But is there any way of using that flag in reports with respect to the software accounting so that licenses appertaining to a decommissioned machine are not taken into account? Cheers

Yep and resolved in the main based on your suggestions.

Okay with a little trepidation we've now moved over from TNI 1.xx to TNI2.xx :) We do still have a few issues which are: 1) Alerts under Viewer & reports: Auto-updates status: Disabled - we are seeing this on a number of machines where auto-updates are not disabled and appear to be updating just fine Low disk space on disk X - the problem here is that a few PCs on site use a recovery partition for machine rebuilds and this is what is being detected and the alert raised - ideally this should not be shown in the alert. 2) Operating systems under viewer & reports The figure for Windows 7 reports 37 systems, and this also is the figure shown under software accounting. However the figure under 'accounting' is commonly incorrect (as already reported) and if the copies + symbol is expanded the figure corrects down to 36 systems. If one then goes back to the viewer and reports tab the figure there does not correct. Even if the program is exited and reloaded that incorrect count still stands. 3) We are still having to expand the copies + box to get an accurate count of the systems we have to monitor to get an exact correct count of the systems we wish to monitor. 4) Grouping - As advised earlier this is still a needed feature - is there any ETA yet at all? 5) Manually added assets We have an political issue where we have 2-3 machines which I'm not permitted to scan using the auditing software. Now I can add the asset manually but that is about the totality of the feature. Ideally once the asset is added we need the ability to add software to it, so that for example we can say yes that machine has Windows 7 & Office 2010 on there. At the moment as we are unable to do that I'm still maintaining my license records by taking totals from TNI entering the data into a spreadsheet and then having manual add lines in there to take into account the 'political' machines' 6) Software accounting The software accounting system, as you have advised is still in a condition of flux, and will be improved, but IMHO to make it viable with respect to the HTML export it needs: - Support grouping (see above) so that an application only has one column instead of separate ones for each build number - The top columns showing the names of the applications should have the option of being formatted vertically to reduce column widths - Instead of the listing saying 'Installed' a tick or 'X' would be sufficient, again saving space - The data in the columns should be center justified - At the foot (or top - configurable) there should be a totals - both for the number of licenses counted and those in total - Some sort of colour shading to differentiate columns / titles etc would be appreciated Phew... I think that is it :)

Hi Zack, I’ve done that, results were: ARES – vanished completely from the TNI2 tree CANBERRA – vanished completely from the TNI2 tree COLT – Duplicate deleted LYSANDER – Duplicate still present and deleted Will see how it goes and if ARES and CANBERRA do not reappear will try a manual scan next week.

Hi Zak, files on the way, I'll include those for the other dupes too. I have deleted all the files in the past and yes they have reappeared. All dupes do seem to have the dimmed icon present - see attached.

A new problem with version 2.xx I'm afraid. We've now moved on to scanning machines via logon script which works well enough, but we are now encountering duplicated records for a great number of machines and even though we have less resources than our license this duplication issue is taking us over our license quantity. I've tried deleting the duplicates but they always return. Some machines appear as 'MACHINE_NAME' others as 'MACHINE_NAME.domain'. Maybe this is a result of us originally importing data from TNI 1.xx, but if this was thew case we'd have expected the duplicate machine issue to be resolved after deleting the machine and rescanning manually, but alas this does not resolve the issue, and more and more duplicate machine keep appearing. If you can advise how we can resolve the issue it would be very much appreciated.

Not a problem, that is fine, as long as you are on the case :)

Miri did you guys get the file I sent over safely? If so any news at all as to the issues I'm seeing?

Not a problem Miri, hope it helps you to find a solution! Good news on the forum upgrade, you'll find things like VNC muchly improved. IF you fancy a visit: www.smartphonegurus.com :) Is where you'll find me....

Cheers - you now have email which reads: P.S. BTW you guys really need to upgrade to the new version of IP.Board forum software as it fixes a lot of glitches (I know as I run it as my forum software) 🙂

Hi Miri, thanks for the reply. Ref 'B' & 'C' - understood - can you PM me with the address you wish for me to send the file to please? Problem 'D' I'll investigate and see if I can find an example ASAP visitors in the next couple of days so it may be next week. Good news on 'A', looking forward to that update coming out!

We're a small company with a relatively low (less than 150) number of PCs so our software accounting requirements are somewhat simplistic. We use MSFT Volume Licensing so need to track Windows (Desktop & Server) and office licenses. On top of that we have a list of maybe 40 applications that are licensed that I need to keep track of. Problem 'A' With TNI 1.6 I could easily capture the data from the Software and Licenses screen and see the information that I enter into our software accounting spreadsheet. As this system does not use exact number versioning I can quickly see how many licenses we have in place for each major software edition, that is for example: Microsoft Office Professional Edition 2003 - 87 installs Microsoft Office Professional Plus 2010 - 38 installs In version 2 this has changed to show the specific version as per: Microsoft Office Professional Edition 2003 11.0.5614.0 - x installs Microsoft Office Professional Edition 2003 11.0.8173.0 - y installs This is highlighted as problem 'A' in the attached. This new version based system means that we can not simply add in the number of licenses used for Office 2003 or 2010, which are tracked, but we now have to try and split the count down. This is a nightmare. I had hoped that we could get around the problem by adding in groups and then being able to add a license count to the group but alas this seems not to be possible. Problem 'B' We are using the latest version of the software and yet are finding that the 'Copies' count can suddenly vanish (again see attached) of if present if the + is clicked to expand the view the copy number can change - usually decrementing. Problem 'C' Similar to 'B', we are seeing that the count in the 'balance' column can reduce to zero. Problem 'D' We are seeing variations in software counts between those in TNI 1.6 and 2.x even though the v2.x database was created by importing data from version 1.6 and both systems have up to date scans. If there is anything that I'm missing that can resolve some of the reporting issues, problems with the counts, and the data differential it'd be greatly appreciated as I do not want to have to run the two systems in parallel.

Yep I've read about that happening but not had any reports of it yet. With the way our guys work they tend to log on for long periods so at the moment at least it's not an issue.

Right! Thanks for the clarification, this is why the memory use ramps up after the time elapsed! Cheers

We use a vBScript logon file so are having to use the following code to execute the audit application: Set Command = WScript.CreateObject("WScript.Shell") cmd = """\\SERVER04\TNI_App\tniaudit.exe"" /Scripted" Command.Run (cmd) This seems to work and we are getting data saved to the path defined in the .INI, however the .INI is beign ignored with respect to the scan delay: scandelay=180 As each time anyone logs onto a PC the audit application starts executing immediately. Any ideas as it seems that part of the file is being read (where to save the XML files), but the scan delay is being ignored?