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cestarik

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Posts posted by cestarik

  1. On 6/18/2020 at 4:42 PM, Alex said:

    Hello,

    The error "Data file is not generated" is quite rare. We'll need additional information to find out why it occurs.

    Please open Options while holding down the Alt key, then open Logs and change the log level settings to Verbose (all 3 options). After that, rescan the device and send us the tniwinagent-*.log file that you can find in the following folder:

    \AppData\Local\Temp\

    Please send the log file for analysis at support@softinventive.com

    In addition, please check and let us know if TNI successfully scans such devices via RPC. Open Viewer & reports and check if every category contains information.

    hi,

    after restart TNI and start scan network again this error not show any more

  2. I can ping a machine, yet when I Scan I get the following error "computer-name (10.xxx.xx.xxx):  This computer can be scanned via SMB protocol, but the following error prevents this: SMB: Data file not generated

    The scan says it finished 100%.  I am scanning with a Domain Admin account, I am able to scan other computers on this same VLAN.   This is happening with about 10% of my clients.  I am not sure how to troubleshoot this. 

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