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Alex

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  1. Hello, Thanks for your message. Unfortunately there is still not estimate for this feature. The team is currenly focused on the TNI project.
  2. Dear LuisGuerrero, Thanks for your message. "SMB: Access is denied" is a standard Windows error that occurs when the account that has been used to reach a remote shared folder does not have enough privileges to do so. You can find a solution on this page: https://docs.softinventive.com/tni/faq/faq-en-espanol#FAQenespa%C3%B1ol-Accesodenegado
  3. We apologize for the delay. Please restore the netsnmp.dll file. Check the following: 1. Once again, make sure that you are using the Tr4Ps.2020 community when you scan this device. 2. Make sure that the UPD 161 port is not blocked by Windows on the system where TNI is installed. 3. Since SNMP v1 and v2 utilize the UPD protocol, it is possible that some packets are lost in your network. Please try to ping this switch using the ping -t command. Let us know the percentage of the packet loss.
  4. Thank you for the information. There is one more thing that we can try. Please close the program and temporarily remove the netsnmp.dll file from the TNI installation folder (move it to another folder). Start the program and try scanning this switch. Let us know the result.
  5. Hi, Please check if you can collect the data from the following OID using the same community: OID 1.3.6.1.2.1.1.0 Send us a screenshot, if possible. The incorrect communities error may still be related to the restrictions set on the switch.
  6. Hi, Thanks for your message. Please let us know the model of the Cisco switch. Most likely that it cannot be scanned via the SSH protocol. You can try scanning it via SNMP.
  7. Hi, cestarik. Thanks for your message. SSH: There should be no problem with the Security alert message. TNI accepts it automatically. The problem may be related to the shell of the OS that you are trying to scan or the scanning agent. Please try to scan this system manually. You can find instructions on how to do this here: https://docs.softinventive.com/tni/user-manual/scanning-using-agents/manual-scan Let us know if the local scan returns the same error. SNMP: First of all, please check if the name of the community is specified correctly in the SNMP column. There may be a typo. It
  8. Hello, Thanks for your message. Most likely that TNI 4.7.5 will be released this week. You will see a notification in TNI if the Check for updates checkbox is ticked in Options - General.
  9. Hello, Thanks for your message. Uninstallation of Google Chrome is currently not supported. As a workaround, you can try uninstalling Chrome by deploying the installer with the "Uninstall" parameter or a Powershell script that will remove the program.
  10. Dear Matthias, Thanks for your feedback. It is already possible to compare two or more snapshots in the TNI change log. We have implemented this functionality in TNI 4.5.0. You can find detailed information in this post: https://www.softinventive.com/blog/tni-4-5-0-hardware-monitoring-updated-changelog/
  11. Dear Gregor, Thanks for your message. Usually this error occurs when the SSH port is closed. Could you please check if you can connect to this macOS system via SSH using Putty or some other utility? Use the same credentials as you specified in TNI.
  12. Thank you for sharing this topic with us. I have forwarded the link to the TNI team.
  13. Hello, Thanks for your message. Unfortunately no. If I am not mistaken, it's not possible to collect this information using any software tool. Please correct me if I am wrong.
  14. Dear Matthias, Thank you for sending the logs. We can see that something "correctly" (via the Service Control API) stops the scanning service during the scan. Therefore, the scanning process cannot be finished. We are not sure what could be stopping the service. Your antivirus could be the culprit. Also please check the system events with the similar timestamp.
  15. Hello, Damian. Thanks for your message. Please let us know if you are using the latest TNI version (4.7.0)? Try running TNI as administrator (Run as Administrator in the context menu). If the problem persists, create a new empty storage (Storage - Create...), then open Scanner and add one of the computers that you cannot scan. Add the same login that grants access to the admin$ folder and try performing the scan. Let us know the result.
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