can't scan some computers: no open port

[simoneperuzzi64]

Hi,

 

I've just bought TNI 2, installed and registered on a server within a windows domain network.

 

Some pc's aren't checked and the message says - translated from the italian "no open port".

 

Being installed on a server with administrator user, it should log inside all pc's without problems.

 

What can I set to make it work on these machines? Maybe a windows firewall problem?

 

Thanks

 

Simone Peruzzi from Italy

[Support]

Hello,

First make sure that you have the latest version of TNI (Help - Check for updates). It should be 2.0.3 (build 1116).

Then check the Windows Firewall, either disable it or allow "File and printer sharing" exception.

As a last resort, try to disable the option "Scan ports" in "Options - Scanner".