srice2180 Posted February 10, 2014 Report Posted February 10, 2014 We upgraded from 2.1.0 to 2.2.3 and we have lost most of our licenses data that had been input. We have multiple backups of the TNI folder. Is there away to get this information back. We also noticed that in the software tab we can hit exclude hidden but it just dims the software doesn't actually hide it. Thanks, Quote
Support Posted February 10, 2014 Report Posted February 10, 2014 Try restoring the hidden file ".software" in the TNI folder from your backup (make sure to close the program first). "Exclude hidden" is just a filter which switched between "Hide hidden items" and "Show them as dimmed". So if you need to actually hide software, assign it the "hidden" tag and uncheck the "Incluing hidden" switch so that it says "Excluding hidden" and is unpressed. Quote
srice2180 Posted February 11, 2014 Author Report Posted February 11, 2014 This didn't fix it. Any other ideas? We did notice that the information is there. We can get it by doing a table report but it doesn't show up in the software accounting. Also any software that was marked hidden isn't any more. Quote
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