Lucas Posted June 3, 2019 Report Share Posted June 3, 2019 Hi there, I am testing your solution now, I set up a scanner in an IP range, it seems working fine. But when I tried to see the scan result on a Network tree, I can only see 1 result, the last IP on my range. What am I doing wrong? I am currently on version 1.2.0 May 14 2019 on trial version. Thank you. Quote Link to comment
Armo Posted June 3, 2019 Report Share Posted June 3, 2019 Hello, Lucas. Most likely, these devices - apart from the last one - were scanned earlier and are already present in some other group in the network tree. Quote Link to comment
Lucas Posted June 3, 2019 Author Report Share Posted June 3, 2019 Hello Mr. Administrator, These devices are not presented in any other group in the network tree. It is basically a new IP range that I am trying to add. Quote Link to comment
Dave Posted June 4, 2019 Report Share Posted June 4, 2019 Hello, Lucas. We need to analyze the logs to find out what's going on. Please go to C:\Program files(86)\Network Olympus\Bin\Logs Then find and open the file OlympusScanner.Scanner.log. Attach the log here or send us at support@softinventive.com Quote Link to comment
Lucas Posted June 4, 2019 Author Report Share Posted June 4, 2019 Hello Dave, I just sent it. Thank you Quote Link to comment
RandyBonnette Posted September 27, 2019 Report Share Posted September 27, 2019 Hello, It looks like I've a similar issue. I tried to attach the log and send it via email, but Perhaps the issue may be with my email? I will try to resend the log with another email address perhaps. Will update here. I've version 1.3.2 Randy Quote Link to comment
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