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Everything posted by Hemo2

  1. Thanks for the info. I've posted below the three models and their processor that I've identified get listed as a desktop in TNI, but are either a laptop or tablet. HP EliteBook 2530p - Intel Core2 Duo CPU L9400 @ 1.86GHz HP EliteBook 2730p - Intel Core2 Duo CPU U9300 @ 1.20GHz HP EliteBook 8530p - Intel Core2 Duo CPU T9400 @ 2.53GHz
  2. I had been reviewing TNI in trial mode and we recently licensed it. Now that we've done that I'm working on testing and implementation procedures. During this process, one thing I noticed about the "Computer type" field is that it doesn't always flag a computer properly as a 'Desktop' or 'Laptop'. One example is with an HP EliteBook 8530p laptop, it shows this as a desktop. I know this is a fairly minor issue, but was wondering how TNI determines what is or isn't a laptop? Also, I'd be remiss if I didn't inquire on an update on release for the new version?! :) I ask because currently with my testing I have over 1,000 computers scanned. The issue is with the size of each individual file at around 1.2MB. It's taking up a little over 1.2GB to store this data. We potentially will scan several thousand more computers once we go full bore with this, thus increasing the size needed. The space needed to store these files isn't the issue, it's the time needed to copy/read these files into TNI. But more importantly we have several remote networks on much slower WAN links and bandwidth is a very big concern for us for both direct scans and login script scanning and the bandwidth needed to transfer the data. It sounds like the next version of TNI will use significantly smaller size data files for each computer and I don't think we want to widen our usage of TNI until we can take advantage of these much smaller files, so of course, when the next version will become available will probably affect our implementation of TNI. Thank you.
  3. I wonder, when you installed Office did you use an "Office" CD or was it the individual application CD such as you bought just Microsoft Word for a particular user and received a "Microsoft Word" installation CD instead of a "Microsoft Office CD"? If you installed the subcomponents of Office using an Office CD, I don't know that TNI can show anything else but the product name of the CD that was installed and is listed under the 'Installed Programs' in Windows, which is most likely "Microsoft Office 200x", instead of breaking out optional components that may or may not have been selected as part of the overall Office installation. We are fortunate in that we purchase Office Pro licenses for our users, so they all get all the components of Office installed and we don't piece meal individual subcomponents of the Office installation. I agree it would be nice if it could break out the major Office components installed though, but I understand why it doesn't as it just lists what shows up under the installed programs list under Control Panel.
  4. But that isn't accurate for the time zone value. Whether daylight savings is in effect or not, it doesn't change the time zone setting. Wouldn't it be more appropriate to show the actual time zone itself, instead of an adjusted value? I understand daylight savings time is in effect in most of the country, but that doesn't change which time zone the computer has been set to use. Our computers are spread across two time zones and if the time zone is set wrong on a pc then your appointments in Exchange are off and being able to quickly determine the time zone of a pc in TNI might be helpful in some instances. Assuming the checkbox for daylight savings is set properly on a pc, we can do the math to figure it out, but then we have to remember if daylight savings is in effect and assume the checkbox is set properly and also then know which time zone the computer is supposed to be a member of. I would request a review of this for potential inclusion in a future update to instead show the true time zone value the computer is set for and then in a different field show whether or not daylight savings is in effect. Thank you.
  5. I'm wondering if I am not understanding the "Time zone" value. I scanned computers that are set for the Central Standard Timezone (CST), which under the time settings in the computer it shows as "GMT-06:00 Central Time (US & Canada)" on a Windows XP workstation and "UTC-06:00 Central Time (US & Canada)" on a Windows 7 workstation. In TNI v1.6.7 and 1.6.8, the Time zone value it reflects when running a report for these computers is shown as "GMT --5:00". Am I misinterpreting the results in TNI when comparing to the timezone setting on the workstation, or should these actually match up to reflect -06:00?
  6. Thanks for the followup. The next version sounds like what we really are wanting. But you had mentioned in another thread that it would be a free update to the next version, thus there's no reason to wait and we will probably purchase now to get started with inventories and anxiously await the next version. The next version is a free update, right? ;) This brings up one last question though. If we start scanning computers now to build an inventory database, I assume the next version will be able to use (or convert?) the existing .XML inventory data files? But I wanted to verify this before we worry about going full fledged on gathering inventories with the current version.
  7. I have to ask, does this updated .exe contain any other features? We have an interest in the features of the 'next' version of TNI. About a month ago it was mentioned that the new version was about 2 months away. Is that still on track? (I ask because reading past posts it appears that previous timeframes have come and gone.) Don't suppose you have any screenshots of some of the new features in the next version you can share to wet our appetite while we wait?! :)
  8. I've been testing/reviewing TNI in demo mode and thought I would add my two cents on what I found initially with TNI and Symantec Endpoint Protection. I am looking in TNI under the "Custom Report" and added the "Antivirus name" and "Antivirus status" columns. Workstation with Windows XP Professional w/SP3 and Symantec Endpoint Protection v11.0.5002.333 (Please note, on our XP machines under the Security Center, we "turned off" the recommendations for antivirus and selected the option that "we will monitor it ourself".) -------------------------------------------------- TNI properly reports "Symantec Endpoint Protection" for the antivirus name. TNI properly reports "up to date, enabled" for the antivirus status. Workstation with Windows 7 Professional and Symantec Endpoint Protection v11.0.5002.333 (Note, SEP does show up under the Control Panel - Action Center - Security list and properly shows it's status there under the 'virus protection' section.) -------------------------------------------------- TNI shows a blank field (nothing) for the antivirus name. TNI shows "not found" for the antivirus status.
  9. Many thanks for all the information and replies!
  10. Sorry, couple more questions. If you were to purchase TNI 1.6.7 now, what is the upgrade policy? In other words, when the new version (1.7?) is released, is the upgrade free, reduced cost, etc.? Do you need to purchase a new 'license key' for the new version? If there is a cost to upgrade, does the current version you purchased ever timeout? When running the demo version, I noticed when pulling up reports the 'print', 'save', options are not available. I assume this is due to running in demo mode, which is fine, but just wanted to verify that these abilities are available in the full purchased version? Also in the demo version, the 'Export' option is available, but you can only export to CSV. Are there addtional export options, such as export to Excel, in the full version? I know it's easy enough to import a CSV into Excel, but bypassing that step would be nice.
  11. As long as I'm wishing for functionality while reviewing TNI, I thought I'd add another comment. The ability to browse our active domain structure and select an OU and subOU's below it to scan is a very important feature for us to have. If this ability gets added, it would also be nice if TNI would create a log (or something) of the computer names it couldn't scan. (For example, we tell it to scan all computer names that exist in a certain active directory OU but not all the computers are powered on.) If TNI kept a log of computers that didn't get scanned, it would make it easier for us to know which computers to target in the next scan to complete the inventory. Also, when performing the scan, TNI allows you to specify the credentials to use for the scan. This is a vital function. But would it be possible for TNI to allow you to specify an alternate set of credentials to use if the first set fails? All of our domain admin accounts 'should' be in the local administrators group on every computer. But once in awhile that isn't the case. If we could specify an alternate set of credentials, such as specifying a "local" administrator account name/password to use, that would be nice. We specifically set the local admininstrator account names and passwords, so we know what that is for every computer we have and if a domain admin credentials were to fail, we could always use the local admin account.
  12. I have to admit, this ability would be very desirable in our organization as we have specific, set naming standards for all of our computers and being able to tell TNI to scan all computers that are a member of our domain that begin with the name PER*, etc. would be a very attractive feature for us.
  13. Thank you very much for the information. I look forward to testing the next version.
  14. I've downloaded the eval version of TNI 1.6.7 and am reviewing it. I have a couple of questions that I've run into and hope to get answered. 1. - We are interested in scanning computers that are a member of our Domain. Our Active Directory setup in our domain is branched out into sub-OU's. For example: root\ ----\Finance Dept\ -----------------\Laptops -----------------\Special permissions ----\Personnel Dept\ -------------------\Laptops -------------------\Special permissions When I run the inventory wizard and scan using the "Network Places Overview" and select the "Microsoft Windows Network", I am able to browse our domain name and find computers. However, TNI doesn't seem to find any of the computers that are located in the sub-OU's like "Laptops". Am I missing something on why TNI doesn't also list all these computers? Also, we have thousands of computers in our AD structure and many sub branches of OU's to organize them. Is there no way in TNI to simply "browse by OU" in our AD structure and then click on an OU and select "scan this OU and all sub OU's"? This is really what we need to be able to do. Giving a single list of thousands of comptuers in our AD is just too cumbersome to wade through. We need to first browse by OU before we even see any computer names to select, and then we need to scan all computers that exist at that OU level and any sub-OU's at that level. Can TNI do this, or is this ability planned for a future release? 2. - One report that is important for us is a "software count". I found a "software installations count" report, but this report doesn't list the "version" of the software. We need a total count for software installs, but we need the count broken out by "version number". We would use this to help determine which of our offices/departments need a particular software program installed. For example, the report shows a total count for Adobe Reader 9. But how do we tell if everyone is this office have Adobe Reader v9.3? If the report would break out the total counts by individual version number, we could quickly tell what offices need to have their Adobe Reader updated to the latest v9.3 to fix the security flaw. As it is, a total count that simply shows "v9" doesn't help us. Is there a "software count" report in TNI that breaks out the count by version number and not by the name of the software product? 3. - Since we have thousands of computers in our domain, we are constantly adding/removing/renaming computers. How does TNI reconcile this? In other words, today we run a scan and TNI brings in all the computer names. Then next month we run another scan but 50 computer names have been removed from our domain. Does TNI leave these now defunct computer names in the inventory database and our inventory is no longer accurate because it is including computer/software info in reports that no longer exist? If so, is there a way to do "ad-hoc" reports in TNI? Or perhaps an easy way to "completely empty out the TNI database" so everytime we run a scan we are assured that we are up to date on the computers that exist and the reports accurately reflect that? (If we could easily wipe out the database and start over fresh, that would be sufficient, but it would be nice if you could also do quick ad-hoc scans.) EDIT: Sorry, but had another question. We wouldn't do the inventory via login scripts. When running the immediate scan, I see a message "installing service" as part of this process. What service is being installed on the remote pc and is this permanent? Also, how would we remove it from the remote pc if necessary? Thank you.
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