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Alex

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Posts posted by Alex

  2. Escaneo equipo

    in Total Network Inventory

    Posted

    Este es un problema conocido que se solucionó en TNI 4. Usted escanea un dispositivo, sin embargo, TNI actualiza otro dispositivo en el almacenamiento.

    Puedes probar la siguiente solución:
    Abra las propiedades del almacenamiento (haga clic con el botón derecho en el nodo raíz en el árbol de la red). Luego cambie la configuración de distinción del dispositivo a "Por nombre de red y dominio".

  4. Escaneo equipo

    in Total Network Inventory

    Posted

    Buenos días,

    Gracias por su mensaje.

    Por favor, intente la siguiente solución:

    Abra las Opciones del programa mientras mantiene presionada la tecla Alt y marque la casilla de verificación "Omitir algunas clases" en la sección Escáner. Deje el texto PrinterConfiguration allí. Luego vuelva a escanear la computadora.

  6. TNI Scan on Ubuntu client machine

    in Total Network Inventory

    Posted

    We apologize for the delay.

    We've checked all possible scenarios on this Ubuntu version, but we haven't encountered this problem on both root and standard users. Please try one of the following solutions:

    1. Create a new user and add it to the sudoers group. There may be a problem with your current user.

    2. You can enable the root account and use it to perform the scan:

    a. Use the following command to change or create the root password: 

    sudo passwd root

    b. Edit the OpenSSH config: 

    sudo gedit /etc/ssh/sshd_config

    Change the "PermitRootLogin" string to "yes" and make sure the line is not a comment.

    c. Restart the SSH service: 

    sudo systemctl restart ssh.service

    After that, try scanning this computer remotely using the root credentials.

  8. TNI Scan on Ubuntu client machine

    in Total Network Inventory

    Posted

    Hello,

    Thanks for your message.

    Please let us know what Linux version you are trying to scan.

    Usually these two commands should run the agent without a problem if you are using an account with administrative privileges:

    chmod 755 tnilinagent_x64
    tnilinagent_x64

    Have you tried performing the scan using the root account? Let us know if "lifuser" is in the sudoers group?

  9. Printers and Tuner Level

    in Total Network Inventory

    Posted

    Hi!

    Thanks for your message.

    Yes. Usually, this information can be collected via SNMP. Add the network printers to the scanner and use the SNMP column to enter the credentials and select the protocol version.

    After a successful scan, the information will be available on the Viewer & reports tab in the SNMP tree category.

  10. Why not allow for customization

    in Total Network Inventory

    Posted

    Hello Alex,

    We agree that this is one of the essential features that should be implemented in TNI. You can be sure that it will be implemented in any case.

    The registry scan feature may be implemented in various ways, and its functionality may also vary. We'd like to ask you to describe the exact use cases and tasks that you'd like to solve with it. 

    Currently, we know of several limitations for this functionality:
    1. As we know, it won't be possible to scan and transfer the whole registry data to the TNI storage. Each INV file would be too big in this case. 
    2. In addition, searching for a specific value in the registry may take up to 10 minutes in some cases (unless we're just checking for a specific key or if we're checking for a large number of keys). 
    3. The previous point is valid for the HKLM keys, but HKCU keys may vary for servers that have multiple users logged in at the same time.

  11. Why not allow for customization

    in Total Network Inventory

    Posted

    Hello again,
    We created several polls in our blog to determine the popularity of certain queries:
    https://www.softinventive.com/blog/vote-for-new-features-of-tni
    https://www.softinventive.com/blog/vote-for-new-features-of-tni-2
    We've already implemented the most popular requests of the 2016 poll, plus many other improvements. And as you can see from the 2019 poll, your request will also be implemented in the future. In addition, we keep records of all user requests and have them ranked by popularity.

    Our plans for the next 6 months are as follows:
    The next TNI release introduces the improved identification mechanism for network devices.
    After that we plan to release an update that should bring improvements and critical fixes to the Software Asset Management module, plus your request regarding the detection of Bitlocker encryption should also be implemented. We will also start working on the new 64-bit version of TNI to overcome the memory limitations of the current version. In addition we plan to improve the network map and the scheduler mechanism.

  14. Local agent installation file.

    in Total Network Inventory

    Posted

    Hello,

    Thanks for your message.

    You can configure the resident agent on each computer that cannot be reached directly. Such agent performs scheduled scans and can send the data file generated after each scan via e-mail or FTP, or save it to a network share. You can find the description here:
    https://docs.softinventive.com/tni/user-manual/scanning-using-agents/resident-agent-scan/

    Unfortunately, the current version of the resident agent cannot send the INV files directly to the main TNI unit.

  17. Why not allow for customization

    in Total Network Inventory

    Posted

    >Is this software still being updated if "We hope to implement it in the future." has been going on for over 6 years?
    We are a small team. We implement new features based on the popularity of requests from our users. You can check the full changelog over the past years in TNI (Help - Check for updates). We've made many improvements so far. The feature that you are requesting will be added, but we still can't provide you with an estimate. We have strict development plans for the next 6 months.

    Total Network Inventory operates a database of its own format. It's not possible to update or modify any data that is collected automatically.
     

  20. How to: Install using existing MYSQL

    in Network Olympus

    Posted

    Hi Richardmax,

    The development team has confirmed this limitation for MySQL databases. The latest driver version is not yet supported.

    This issue will be solved in one of the updates. Meanwhile we can only use the driver version 5.3.6 for MySQL or install the Postgresql database. We apologize for the inconvenience.

  21. Scan failed for both SMB/RPC.

    in Total Network Inventory

    Posted

    Hi Denis,

    If the remote computers are not part of a domain, we recommend running the .reg file with the following contents: 

    Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
"forceguest"=dword:00000000
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\system]
"LocalAccountTokenFilterPolicy"=dword:00000001

    Please try running it on several computers and let us know if this helps.

    In addition, you can check the following using the same credentials as you specified in TNI:

    - is it possible to open \\computername\admin$ folder in File Explorer (to access the admin$ folder on the other computer)?
    - is it possible to access "computername" from the services.msc (Action - Connect to another computer)?

    Remote computers must be accessible in both cases.

  22. Comentario sobre Puertos abiertos y protocolos soportados

    in Total Network Inventory

    Posted

    Puede encontrar información detallada sobre los números de puerto y los protocolos utilizados para escanear en TNI en las siguientes páginas de nuestra documentación:
    https://docs.softinventive.com/tni/faq/scan-questions/#Port-numbers
    https://docs.softinventive.com/tni/techpaper/scanning-microsoft-windows-assets/
    https://docs.softinventive.com/tni/techpaper/scanning-unix-based-assets/
    https://docs.softinventive.com/tni/techpaper/scanning-other-network-assets/

    Háganos saber si encuentra algún problema.

  23. problemas con acceso

    in Total Network Inventory

    Posted

    Buenos dias.
     
    Puede corregir el error de escaneo "Acceso denegado" en los sistemas Windows siguiendo las recomendaciones de nuestras Preguntas frecuentes:
     
    Si las computadoras remotas no están en el dominio, asegúrese de probar el archivo .reg que se describe en las recomendaciones.
     
    El acceso denegado es un error estándar de Windows cuando no puede acceder a la carpeta compartida remota. Debe asegurarse de que puede hacer lo siguiente. Verifique lo siguiente utilizando las mismas credenciales que especificó en TNI:

    - abra la carpeta \\computername\admin$ en el Explorador de archivos (para acceder a la carpeta admin$ en la otra computadora)
    - intente acceder a "computername" desde services.msc (Acción - Conectarse a otra computadora)
     
    La computadora remota debe ser accesible en ambos casos.

  24. How to: Install using existing MYSQL

    in Network Olympus

    Posted

    Please try restarting the Network Olympus services.

    If the problem persists, follow these steps:

    1. Please send us all log files that you can find in the following folder (you can archive the whole folder):
    C:\Program Files (x86)\Network Olympus\Bin\Logs
    2. Let us know if the program is installed on a physical or virtual machine. Let us know the OS version.
    3. Let us know the subnet mask that is used in the network where Network Olympus is installed.
    4. Make sure to add the Network Olympus executable to the antivirus and firewall whitelist.

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