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  2. Hello, You can observe this information in the Viewer&Reports tab in the Group Summary template and looking at Snapshot summary section. Otherwise, please go to the Table reports tab an create your own template with selecting Other information > Current user option, as it`s shown on a screenshot below.
  3. Is there a way to put the current logged on user on the table reports page? I see an option to make a custom template and I added current user but it is empty.
  4. Hello, While synchronizing with AD TNI receives various data that is store in AD. Therefore, if you added additional information into the description field in AD this should be displayed in TNI as well as soon as synchronization is done. If you have several AD domains then we would recommend adding them as separate groups(OUs). For more information please visit this page here: https://docs.softinventive.com/tni/user-manual/network-tree/synchronization-with-active-directory/
  5. Good Day, Is it possible to pull data from AD, for example the computer account description field and map it to the asset properties description field? I believe we have added items to TNI manually. We have multiple AD domains. We would like to be able to added descriptions to AD but have this reflected in TNI and then be able to export or report on an asset and show the descirption. Is this possible. Regards
  6. Guten Tag, Versuchen Sie bitte, den Pfad folgendermaßen einzugeben: D$\Sample folder\Test folder
  7. Moin, wie gebe ich einen Pfad (Folder Path) in einem Sensor ein, um den freien Speicer der Festplatte C:\ zu überwachen? Beste Grüße, S.Dittloff
  8. Hi Gordon, Sorry for the delay. Generally, the scanned device must contain such information provided the asset is a Windows-based computer. To analyze the issue and investigate your problem we kindly ask you to send us several inv files of such devices that do not show you the necessary information. Send us the files to support@softinventive.com
  9. I have specified a DHCP range for scanning IP addresses. When I click on the devices and want to read the data under "viewer & reports", it only shows me "no data available for selected categories". And under "table reports" it shows me "None of the selected assets meet the report condition". What am I doing wrong, why is no information shown for manually scanned devices, but when I want to scan the domain it shows me everything. I can delete the devices scanned in the domain, but not the devices that I scan manually. I need help, thank you in advance!
  10. Hello. There are various methods that can be used for data transfer: SMB, FTP, SFTP etc. However, if you are going to use SMB then ports 139 and 445 must be opened. To get more information we would recommend visiting this page: https://docs.softinventive.com/tni/user-manual/data-transfer/ In general, if you have several separate locations then the best way it will be to configure the resident agent and deploy then on remote devices. Then the agents will collect the data and send it to a shared resource. After that, configure the import task in your main TNI copy and import the scanning results from the resource. The main principle and how to configure the resident agent can be obtained through this article: https://docs.softinventive.com/tni/user-manual/scanning-using-agents/resident-agent-scan/
  11. We wanted to configure the TNI server so that the other TNI servers would transmit reports to one server. Through what port is data (reports) transmitted between servers?
  12. We haven`t faced such a situation. However, we can try to find a solution. Please write us at support@softinventive.com with a citation to this thread. We will send you a download link with the old TNI version that you try to install and test. If that works then a purchase discussion can be made further.
  13. It is totally understandable. We are trying to upgrade those machines but wanted to get a full view of the current status of the network machines first. If we were to purchase the Pro version of TNI (100 nodes) would be able to get a older copy of the application that would be able to do scans for those machines ? Once we upgraded them, then we could run the newer version of TNI.
  14. Hello, It seems that you are trying to scan an old OS. We are sorry, but scanning via SMB of Windows XP and 2003 systems is no longer supported starting from TNI version 5.6.0. Scanning with the agent in this case will not help as well.
  15. Hi, I am getting the following error when trying to do a scan on machines in our network: Scan failed: SMB: %1 is not a valid Win32 application; SNMP: Incorrect community or SNMP not available Also I have copied the tniwinagent.exe to the machine and when I try running it I get the following error: C:\TNI\tniwinagent.exe is not a valid Win32 application. I compared the .exe files and are the same as in the computer where TNI is installed. Any help you can provide would be greatly appreciated. Lucinda Fernandes
  16. Thank you for the clarification. Unfortunately, there is no option to add a program manually. We have this task in our to-do list but we are unable to tell you the terms of realization of the feature. As for the current situation, we can advise you to scan the offline device with an agent manually and collect all the data from the remote computer. After that, add the scanning results to the main TNI storage and operate the software list as you wish.
  17. In the "software Registry" tab, we can find de auto-detected software in all computers in our network. I want to ADD manually a software (which it's been installed in a computer that is out-of-the-network) to control: due dates, renovations, licenses, etc. but I don't find any button called "ADD" o similar.
  18. Hello. Could you explain in more detailed about your request? Currently, you can store all programs in the Software list only.
  19. Hi. Would it be possible to add up specialized software to Software List?. Currently "Software List" only has standard software. I would appreciate some help Thanks
  20. Hello. It is possible that your DNS may resolve network names incorrectly. Try clearing cache of your DNS server and if the issue remains try changing the TSD network settings in Options -> Handling of dynamic IP addresses Additionally, try configuring your Network properties according to the settings you have: either static or dynamic IP. This can be set by clicking on the Properties of your root storage in the program.
  21. Verifique si puede acceder a esta computadora desde la computadora donde está instalado TNI. Verifica lo siguiente utilizando las mismas credenciales que especificaste en el TNI: - ¿Es posible abrir la carpeta \\computername\admin$ en el Explorador de archivos (para acceder a la carpeta admin$ en la otra computadora)? - ¿Es posible acceder al "nombre de la computadora" desde services.msc (haga clic derecho - Conectarse a otra computadora)? Alternativamente, habilite la excepción "Compartir archivos e impresoras" en el Firewall de Windows y abra los puertos TCP 445 y 139 en otros firewalls. En algunos casos, puede resultar útil desactivar UAC a través del registro. Además, este artículo puede ayudar: https://docs.softinventive.com/tni/faq/faq-en-espanol/#FAQenespañol-Accesodenegado
  22. COMO SOLUCIONO EL PROBLEMA : Fallo de escaneo: SMB: El nombre de usuario o la contraseña no son correctos; RPC: Acceso denegado
  23. Hello everyone, I am currently testing TSD and the first thing I get is the message "Ping operation failed" when I try to install 7-Zip on a workstation. A ping to the relevant station is possible via CMD. Where can the error be?
  24. hi, I'm sorry for late answer. I'll try and see what happens, and yes, I have TNI as well
  25. We have checked the software and made several attempts to install/uninstall Forticlient and we were not able to reproduce the error. If you already own TNI try checking uninstall string by yourself. This can be made by selecting the appropriate string in the templates constructor builder. After that try uninstalling Forticlient by yourself. This can be made either in the command line locally by calling uninstall string manually or remotely with the PsExec utility. It`s mainly possible that you will receive the same error.
  26. hi, Forticlient version 6.4.9.1797 and i talking about uninstall not about installation .
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