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  4. You are right, but TNI is unable to rely on the data that contain such information, due to their absence. That is why we recommend entering the warranty information manually.
  5. this is quite inconvenient if the user has many devices to scan jigsaw puzzle
  6. To find this on a Windows computer, open the Start menu, then type "sysinfo" into the search bar. Select the "System Information" application, and scroll down to the BIOS Version/Date entry in the window that appears. The date listed can be used to estimate the age of the computer. bubble shooter
  7. Dear Kevin, Thank you for your willingness to help us but, unfortunately, we cannot speed up the development of the agent. We sincerely apologize for this inconvenience.
  8. Yes don't worry, in general I will only use silent mode. I couldn't find any software or this method doesn't work. Thank you anyway for warning me.
  9. Dear Alex, which Information can I give you that will help?
  10. We don't really recommend using the Sysshot method for drivers. In rare cases, deploying drivers using this method can damage the remote system. Some drivers may not apply to different systems in the same way, so deploying such changes can lead to unforeseen consequences.
  11. Hello! Could you please clarify your request concerning the data refreshment? If you log in to the program from other devices in your local area, the data has to be renewed immediately and the program displays you latest information. Concerning the data refreshment in Actions and Notifications, the time period of the information refreshment from sensors is set according to the configuration of the mentioned tools.
  12. Hi. We have Network-Olympus running on a separate pc, where users can see how things go. The problem is that they don't have access to the pc, and the data is not automatically refreshed. Is there a way to refresh it every x seconds? Regards Steen
  13. Ok that's actually good. I have to install an .exe so no problem ^^
  14. Ok thank you :), I just have a quick question that is irrelevant. But is it possible to also deploy, for example, a printer driver? Thank you in advance for your reply.
  15. Hello, Thanks for your message. It is recommended to use the Sysshot method only when it is not possible to create a deployment package using the Silent or Marco methods. It is suitable for small programs that don't make many changes in the system where you install them. To create a deployment package, TSD makes 2 snapshots of your system (before and after the installation). Then TSD allows you to create a deployment package based on the difference between the states of the system. You can manually select which changes in the regstry and file system should be considered as part of the installation process. Please let us know if you have any questions.
  16. Hello, even after reading the documentation, I don't understand what it does and in what specific cases it can be used. Does this allow us to install applications that are done in 2 steps? Cordially, Help22970.
  17. Dear Kevin, Sorry for bringning the bad news, but it turns out that solving this problem requires a major rebuild of the existing Linux agent. This task is currently postponed as it will take a significant amount of time to rebuild the agent from scratch. We need more feedback to prioritize this task.
  18. Dear Alex, any News? We want our Linux computers in TNI.
  19. Hello Darren, It is not possible to check the age of a computer directly, but you can check the dates in: BIOS information: Release date Memory module: Manufacture date You can build a table report and roughly determine the age of a computer based on this information.
  20. Is there any way that I can find out the age of a computer from the scan, I was hoping to identify upsell opportunities from machines that are out of warranty. Any information greatly appreciated. Thanks in advance
  21. Gracias por su mensaje. Desafortunadamente, la versión actual del programa no puede recopilar dicha información. Puede agregar manualmente la fecha de vencimiento de la garantía para cada computadora usando los campos personalizados.
  22. Puedo obtener la fecha de caducidad de garantia de los equipos que escaneo con TNI
  23. Dear Kevin, Most likely, the next update will be released in April. But I'm not sure if the agent will be fixed by then.
  24. Dear Alex, thank you! When will the next update will be released?
  25. Dear Kevin, Unfortunately we were unable to reproduce the problem. But the TNI team has found an issue in the scanning agent that could be causing it. This issue will be fixed in the future updates.
  26. Hi Alex, did your Team find a solution?
  27. Sorry for the delay. If the activation is not part of the installation process, it cannot be performed with the marco method. Unfortunately there is nothing we can do here. In this case, we recommend that you contact the developers of the software you are trying to deploy. Usually they can share specific parameters that can be used for silent installation and activation. The default parameters for each type of installer can be found in Software editor: Additional parameters can only be requested from the developers of the software you would like deploy.
  28. Do you have a summary, that I can use for the parameters for the silent installation?
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