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  2. Hello. That`s right. In this case, we recommend using agents for remote scanning. Simply configure a resident agent that will send scanning results to a shared resource and then you need to configure the main module of the program in which you specify to import these results to.
  3. Is posible to scan computers outside the LAN network? For the changes in the 2 last years, most of our users work from home. Is there to scan Notebooks that are not in LAN? Installing any agent?
  4. Hi! Most likely the program is unable to capture the changes entered while taking a macro shot. We regret, but we cannot advise you any solution here.
  5. hi, we do deployment through macro step where we need to change IP to another step where we need to change IP to another after finishing installation the ip wasn´t changed . any idea how solved this problem ?
  6. Hi Krath! The correct entries must be entered in the following format: \\server4\common\infosys\tnistorage \\192.168.18.10\common\infosys\tnistorage It is possible that you have access issues. The resident agent performs actions with NT AUTHORITY\SYSTEM rights, which may be not enough for working with a network filesystem that requires authentication in a domain. Even though, the resource can be opened for all domain users. To solve this matter, please try creating a new user with minimum privileges for this. Then go to Data transfer that is used in the resident agent and specify a name and a password for the required method.
  7. I'm trying to get the resident agent to send the data to a server share. I'm not sure why it's not going. The log says "Error copying data: check the send settings, directory existence and access settings." The share is available to everyone on the domain, and I can copy the path from the ini file and it works just fine. Currently I've tried: SavePath=\\server4\common\infosys\tnistorage SavePath=server4\common\infosys\tnistorage SavePath=\\192.168.18.10\common\infosys\tnistorage SavePath=192.168.18.10\common\infosys\tnistorage not sure why it isn't sending the data. Any advice? Thanks.
  8. Hi! You can try the following solution: 1. Download the Office Deployment Tool for your version of Office. 2. Launch it and save the Click-to-Run setup.exe to the folder of choice. 3. In TSD, add the newly created setup.exe to the Software storage as a multi-file installer by ticking the checkbox and specify the path to the Office distribution folder (if you don't have the distribution, the folder where the Click-to-Run setup file is). 4. In the Software editor, click Configuration to expand the settings and configure the XML using the panel or manually (click the icon on the right for Advanced). Set a comfortable timeout for the installer. 4a. If you don't have the distribution files, make a test run with the /download parameter: the files will be downloaded to the Software storage. The same timeout value will be used. 5. Deploy using parameter /configure.
  9. hi , is possible set up for install office 2019 ? ( we have one click install using run.bat with commands ) theere is just setup.exe , configuration.xml thanks
  10. We are aware of such a situation but currently, due to the pandemic, we are focused on our other products. We are planning to continue developing the product as soon as possible.
  11. There has not been any development on this in nearly a year, while I like where it is going there are still a number of things lacking that we would need to start utilizing for our customers, and I can't suggest purchase for our customers with no ongoing development to be seen.
  12. Hi Uzan, Yes, Ubuntu is a part of Unix OS. If all requirements are met, you can scan computers with these systems.
  13. Hi! Unfortunately, we don't have any good news on this matter. Our team inspected the query and found out that it can be difficult to implement this in the current version of TNI. So, we cannot delight you with that. It is possible that this feature may appear in our other product.
  14. hello , this problem was resolved 🙂
  15. hello , any updates about this solution ?
  16. Hi! To analyze the issue we`d need more information. Please send us details of your actions performed and your general conditions at support@softinventive.com
  17. hi, can't create backup version 5.1.5
  18. Hi Clay! Nevertheless we will post the information for other users. To scan your network devices without AD information you need just to specify the network range in the Scanner tab and start scanning. Please note that in this case, the AD synchronization must be excluded and similar tasks excluded as well.
  19. Hello: I am testing out TNI and would like to know how I can scan all objects in my network but no include the Active Directory info? Thanks.
  20. Hi Gene! Unfortunately, it`s not possible in the current version of TNI. We have forwarded your request to our developers and it may be implemented in the future updates. Thank you for your request!
  21. The pie charts are nice, especially the Group Summary one with Alerts on Low Disk Space. Is there a way to expand on this, to list what machines have the issue?
  22. Dear Kevin, Unfortunately no. The redesign of Linux agents is still on hold. We still don't have an ETA for this update.
  23. Dear Dave, 8 months have passed. Any new news about it?
  24. Hi! Please merge the required programs in the Software accounting tab and then attach a license to the group. Please don`t forget to tick the specified option as it`s shown on the screenshot.
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