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Hi, It seems that you scanned your device via RPC but not SMB with the agent. Try the following: Go to Options -> Scanner and select the options as shown on the screenshot (applied to TNI 6.5.1). 2. Save the settings. 3. Go to the Scanner tab, enter the problematic device's IP to the scan task and enter your administrative credentials in the Windows column or drag and drop the device from the network tree and specify the credentials as well. Rescan the device. After the scan is completed, both monitors must be shown. If these steps do not help, then try scanning the device via the agent manually. For this, go to C:\ProgramData\Total Network Inventory and copy the standalone agent “tniwinagent.exe” from the TNI installation folder to the computer in question in any way that suits you (that can be any local folder on the computer). Then open the command window in this folder and run the agent by using the following command: tniwinagent.exe After scanning, import the *.inv file to TNI, and check the scanning results. This should help.

Hi, When scanning for PCs with 2 monitors, only 1 is detected. Is it possible to have the second monitor detected as well? Best regards

Okay, thanks

Hi Lukas, We understand your request but, unfortunately, we do not have any information regarding this feature. Currently, team focused on other tasks, but this task is still in our to-do list.

Great! Thanks

Hi Lukas, Thank you for the request. We have added it to our to-do list.

Hello, would it be possible to improve the Assistant function in TSD so that it selects only the PCs that do not have the latest version of the software? Currently, it selects all PCs that have the specified software installed, regardless of the version—it only displays the version number but doesn't filter by it. Thank you!

Dear team, I'm joining the discussion at this topic and would also like to express my strong interest in finally having this feature implemented. Five years ago, you mentioned that this functionality was planned, but as far as I know, it still hasn’t been delivered. I would truly appreciate it if it could be prioritized. I’ve managed to set up Windows updates myself using TSD and custom scripts — it works great! However, the lack of a deployment queue is a significant limitation for us. We manage over 1,700 computers, and handling deployments manually is simply not feasible at that scale. Thank you for considering this feature — it would make a huge difference in our environment. Thanks! Lukas

Unfortunately, in the current version of the program, LDAPS connect functionality is not supported for AD sync. We have forwarded your request to our developers and our team will implement the feature in the future updates.

Hello, we changed to LDAPS only and TNI can't synchronize anymore. Can't TNI use the encrypted protocol? Where I can change the settings? Thank you.